Technical Business Analyst

April 19


Marrickville (+WFH), New South Wales

Working for CHOICE offers more than a typical BA role.  Find out more about this unique & challenging opportunity.  

  • Deliver impactful improvements and efficiencies to our organisation
  • Be part of highly reputable not for profit organisation with a mission
  • Enjoy a diverse & inclusive workplace offering genuine flexible work practises  

CHOICE has played a unique role in Australia’s consumer landscape for 60 years.   

As a not for profit our activities are intended to benefit not only CHOICE members but also the wider public in pursuit of fair, just and safe markets.  We campaign, test and review products and services, and provide content and digital tools to help consumers make better informed decisions. 

About the role

Reporting to the Digital Delivery Manager; you will be responsible for developing and improving technology that creates new revenue streams, adds value to our membership experience and supports CHOICE’s advocacy and media goals. 

  • Identify and translate business requirements into system specifications using process maps and scoping documents
  • Perform due diligence including cost benefit analysis both rigorously and objectively with the end users in mind
  • Fully understand, manage and communicate interdependencies & expectations of multiple projects across the organisation
  • Facilitate workshops regularly to garner stakeholder engagement, user acceptance and seamless adoption 
  • Ensure continuous process improvement culture is embedded with process owners and SMEs. 

As an important contact point between the Technology teams and process owners within the organisation you will have the opportunity to research and shape critical strategic projects.

About you

You know how to bridge the gap between what can be done and how best to deliver business critical technology projects.  

You have gravitated to roles that have involved implementing or optimising technology as you enjoy working on multiple projects in agile working environments.

  • Formal qualifications in information systems, business or a related discipline
  • Thorough understanding of software development principles and practices 
  • Highly proficient with business process mapping principles and tools
  • Commitment to continuous learning in project management fundamentals (agile and waterfall methodologies)

What sets you apart is the rigour you apply to understanding processes and the consultative style in which you bring others on the transformation journey.


Working at CHOICE

CHOICE is an ethical, purpose-driven workplace. You’ll benefit from flexible work arrangements and an actual work-life balance. You’ll have tremendous opportunities to learn from and collaborate with different business units and get involved in staff events as well as social and environmental impact initiatives. 

We value diversity in our teams and work hard to ensure our people feel they belong at CHOICE. We embrace flexible working aligned to individual needs, and support our teams to work collaboratively wherever they are located.  

CHOICE uses a range of techniques to assess whether you’re the right person for the job, and we’re more than happy to meet your needs should you require adjustments regarding access or support. We encourage you to let us know during the application process so we can work with you on this, and your personal information will be kept confidential. 


Please submit your resume and a cover letter telling us what interests you most about working for CHOICE and why you think you would be a good match for the position and organisation.